Designing Systems for Complex Human Experiences

I’m drawn to complex systems problems, especially the ones that sit at the intersection of human behavior, operational complexity, and product design.

Over the last decade, I’ve worked across healthcare, AI-assisted workflows, operational platforms, and marketplace systems. Much of my work has focused on improving coordination, reducing friction, and designing systems that scale without losing the human experience at the center.

Across every role, I’ve been most energized by environments where the problems are ambiguous, the systems are messy, and thoughtful product strategy can create meaningful leverage.

My approach combines systems thinking, operational empathy, behavioral analysis, and a strong focus on how small points of friction affect real human outcomes.

Complex problems welcome.